Shipping Policies

The significance of customer service is paramount in ensuring timely shipments. To facilitate the efficient processing of your order and to guarantee proper tracking of your package, we kindly ask that you submit complete documentation when sending any items to us. This should include a comprehensive receipt and tracking details from the shipping provider. By adhering to this request, we can uphold our dedication to delivering high-quality services. Please note that without a receipt, your cargo will experience delays, as shipments from the US cannot proceed.

Fast Delivery

How it Works

How does it work?

Freight forwarding services receive your packages from US retailers, store them in our warehouse and provide other optional services like repacking and consolidating. 

Step-by-step guide

  1. Sign up for an account 
  2. A US address will be supplied to you, which should be utilized as your delivery address when making purchases from US retailers.
  3. You will be notified when the package(s) arrive at the US warehouse via email.
  4. If you’re receiving multiple packages you can usually have them consolidated into a single package to reduce the cost of shipping. 
  5. Customs will require you to declare the value of your item so they can add  Duty  charges & vat to your order which is paid to Bahamas Government office on your behalf. 
  6. When your package is ready,  Direct Shipping will notify you of the total cost. 
  7.  You will receive an invoice to pay your outstanding total. we accept direct Deposit or in store payments .
  8. The package is delivered or picked out at our Palmdale Store location.

Ready to Ship? Register today

At our shipping company, we are proud to offer you an exceptional level of service. We understand how important it is for your shipments to arrive quickly and without complications, which is why we offer fast shipping services three times a week, on Mondays, Wednesdays, and Fridays. You can rest assured that your shipments will be delivered in a timely and efficient manner, giving you peace of mind and saving you valuable time and resources.

Refund Policy

Our refund policy guarantees an immediate refund in cases of loss or damage to cargo.

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